Billing Terms and Conditions

Acceptance of Billing Terms

Welcome to London Pet Supplies.

These Billing Terms and Conditions apply to purchases made through our website, londonpetsupplies.store, and explain how payments, billing, and related transactions are handled.

By using our website or placing an order with us, you agree to these Billing Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or complete a purchase.

All products, prices, and information displayed on our website are provided as an invitation to purchase. When you place an order, you are making an offer to buy the selected products, subject to acceptance, availability, and successful payment authorisation.

Accepted Payment Methods

We aim to provide secure and convenient payment options for our customers.

We may accept the following payment methods at checkout:

American Express
Apple Pay
Diners Club
Discover
Google Pay
Klarna
Maestro
Mastercard
Shop Pay
UnionPay
Visa

Available payment methods may vary depending on your device, location, payment provider, and checkout settings.

Secure Payment Processing

All payments are processed securely through trusted third-party payment providers.

London Pet Supplies does not directly store, process, or have access to your full card details. Your payment information is handled by the relevant payment provider in accordance with applicable security and data protection standards.

Billing Information

You are responsible for ensuring that all billing details provided at checkout are accurate, complete, and up to date.

This may include your name, billing address, contact details, and payment information.

If incorrect or incomplete billing information is provided, your order may be delayed, declined, cancelled, or subject to further verification.

Currency

All prices on our website are displayed in British Pounds Sterling (GBP), unless otherwise stated.

Any currency conversion fees, bank charges, or international transaction fees applied by your card issuer or payment provider are your responsibility.

Payment Authorisation

Orders are usually processed only after payment has been successfully authorised and confirmed.

If your payment is declined, incomplete, reversed, or flagged for review by a payment provider, we may be unable to process your order until the issue has been resolved.

We reserve the right to cancel or refuse any order where payment cannot be verified.

Order Acceptance

Placing an order does not automatically mean that the order has been accepted.

Your order is subject to availability, payment confirmation, fraud checks, and our internal review process. If we are unable to accept your order, we will notify you where possible and issue a refund if payment has already been taken.

Pricing Errors

We make reasonable efforts to ensure that all prices displayed on our website are accurate.

However, errors may occasionally occur. If we discover a pricing or billing error after you place an order, we reserve the right to correct the error, cancel the order, or contact you with available options.

Refunds and Billing Adjustments

Approved refunds will usually be issued to the original payment method used at checkout.

Refund processing times may vary depending on your bank, card issuer, or payment provider.

For more information, please refer to our Returns & Refund Policy.

Changes to These Billing Terms

We may update these Billing Terms and Conditions from time to time to reflect changes in our payment methods, business operations, legal requirements, or checkout process.

Any updated version will be posted on this page.

Contact Information

If you have any questions about billing, payments, or these Billing Terms and Conditions, please contact us:

London Pet Supplies
220 Jamaica Rd
London SE16 4BD
United Kingdom

Phone: +44 78 9617 7961
Email: contact@londonpetsupplies.store
Website: londonpetsupplies.store